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To reset your password, click "Forgot Password" on the login screen. Enter your registered email address, and we'll send you instructions to create a new password. For security reasons, the reset link is valid for 24 hours only.

To withdraw your winnings, go to My Account > Wallet > Withdraw. Select your preferred payment method (UPI, bank transfer, or payment wallets) and enter the amount. Withdrawals are typically processed within 24-48 hours, depending on your bank's policies.

FantLock is available in most Indian states. However, due to state regulations, users from Assam, Odisha, Sikkim, Nagaland, Telangana, Andhra Pradesh, and Meghalaya are restricted from participating in paid contests. We strictly adhere to local laws and regulations.

If a match is canceled or postponed, all contests associated with that match are automatically canceled as well. Entry fees are refunded to your FantLock wallet within 24 hours. For multi-match contests, special rules apply based on the competition format.

KYC verification is typically completed within 24-48 hours of document submission. During high volume periods, it may take up to 72 hours. You'll receive email notifications about your verification status. For expedited verification, ensure your documents are clear and meet all requirements.

Yes! You can create private contests and invite friends through a unique contest code. Simply select "Create Private Contest" from the contest page, set your parameters, and share the generated code. Private contests offer customizable entry fees and prize distributions.